A Warm Reception

Due to the 'sleeping risk' hotels are considered to be 'high risk' when it comes to assessing the risk from fire, particularly when you consider that staffing levels will be significantly reduced at night. So, planning and training staff in the procedures to be followed if a fire breaks out, is not only a legal requirement, it makes good business sense!

A Warm Reception is our hotel fire safety programme and is ideal for training hotel staff at all levels. As with previous versions of this programme the key training message is about the safe and efficient evacuation of guests and staff in an emergency situation. The latest version of this very successful DVD includes 4 versions (on the same disk) of the main programme which makes it cost effective and versatile.

The topics covered in A Warm Reception include;
Fire Legislation - Regulatory Reform (Fire Safety) Order 2005
Raising the Alarm
Calling the Fire Service
Portable Fire Fighting Equipment
Evacuating the Hotel
Fire Prevention

This short version of A Warm Reception is ideal for use as part of induction training or where time may be limited. It contains essential fire evacuation information, which will ensure that staff are aware of the procedures to be followed if a fire breaks out.
Duration: 8 minutes

Many hotels do not encourage staff to attempt to fight the fire. Therefore this version of the programme focuses on the evacuation procedures and the fire safety measures that will help to prevent fires from starting.
Duration: 16 minutes

This version includes the fire fighting equipment which may be installed in the hotel. It looks at what should be considered before attempting to fight a fire, but does not include the fire safety section. This version is ideal for training those staff who may be involved in evacuating the hotel or as a reminder for any staff who have received training in the use of portable fire fighting equipment.
Duration: 16 minutes